Come work with us! – Membership Coordinator

Job description

The Ethical Society of St Louis is a Humanist congregation. Like a traditional religious congregation, we gather on Sundays for our equivalent of a “service” and provide youth education programs, but we do so without promoting belief in any supreme beings or the supernatural. We also provide educational and social programs throughout the week, perform community service activities, and celebrate meaningful milestones in our member’s lives.

The Ethical Society of St. Louis is looking for an enthusiastic and personable Membership Coordinator to improve visitor experience and enhance member connections. This position is a crucial member of the Ministry Team and will require both vision and imagination as well as thoughtful execution and organization. It also requires strong interpersonal skills and sincere interest in the well-being of our community members.

This position is initially envisioned as part time, 20 hours a week, flexible. The specific requirement is to work from 9 am-1 pm on Sundays and 9am-3pm on Wednesdays, in person. Some of the work can be done remotely, although it is primarily an in-person position. There is room to grow the position.  This position reports to the Ministry Team Leader (clergy).

This is an unusual role that requires varying competencies, so all relevant educational, work, and lived experience will be considered. 

Starting rate is $22/hour, with accrued vacation and sick time each pay period.

Responsibilities

  • Be generally present, flexible, and helpful on Sunday mornings (typically 9am-1 pm) as an integral part of the welcome experience
  • Welcome new visitors on Sunday mornings, provide information about our Society, and introduce them to existing members
  • Take ownership over the coordination and execution of all components of our membership pathway, from visitor to member.
  • Coordinate new member applications, pass them to the Board of Trustees for approval, and prepare and publicize new membership bios
  • Coordinate volunteers to host the Visitors Connect table after Platform
  • Send welcome emails to visitors who have signed up to receive them
  • Perform exit interviews with members who have decided not to renew membership.
  • Enter data on visitors and those who have attended programs in our data management system, Shelby Systems (training is available; this is not needed prior to hire)
  • Regularly update member information on Shelby, including overseeing the Membership Photo Directory
  • Prepare monthly membership reports to the Board of Trustees
  • Work with the Creative Director and other staff to update marketing materials
  • Make sure literature racks are stocked with updated material
  • Attend weekly staff meetings and be present on Wednesdays (other office hours TBD)
  • Support the Leader/Director and other staff members in the development of member outreach programs
  • Attend a monthly Lay Leadership Development Committee (LLDC) meeting
  • Organize the annual “Fall Gathering” and assist in the planning and organization of other traditional events such as the winter event “Good Cheer.”
  • Collaborate with Lay Leaders in the recruitment and organization of volunteers to aid in Society programming

Preferred Qualifications

  • Experience working in membership development for a congregation or non-profit, preferably one with aligned values to Humanism
  • Experience in customer service or customer experience
  • Experience in event planning, coordination and/or execution

Required Skills

  • Excellent organizational skills and attention to detail
  • Strong interpersonal skills, particularly fostering new relationships
  • Ability to think strategically regarding developing Society membership
  • Proactive desire to improve our membership pathway
  • Ability to work alongside and manage teams of volunteers

This is a great opportunity to join a passionate team seeking to improve the world through the creation and support of a vibrant, growing, justice-loving community. This flexible, part time position is perfect for someone looking to develop more experience in this area while doing work they can believe in and which makes a difference.

The Ethical Society of St. Louis is committed to the celebration of diversity and to the creation of a welcoming community for all people. We encourage applications from minority and marginalized communities to apply. We do not discriminate based on age, gender identity, sex, orientation, ability, race, ethnicity, or national origin.

Job Types: Part-time, flexible, 20 hours, $22/hour to start

Preferred start date on or before June 1, 2024 (flexible)

Please submit letter of interest, resume, and 2-3 references to Interim Director Amy L. Miller at amiller@ethicalstl.org