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Other People Are Not You: How to Really Listen
October 18, 2020 @ 11:00 am - 12:00 pm
One of the most challenging elements of effective communication is listening. It seems simple – what could be easier than not speaking while someone else talks? But true listening is difficult. To get inside the minds of other people requires us to understand that they are not the same as we are, and that requires a lot of effort and communication skills.